Contact

*Please note that Nova is not a 24/7 service.
Nova for Women and Children’s service hours are: 9 am to 4:30 pm Monday to Friday, excluding Public Holidays.

 

We are in the process of relocating our community hubs. Please see below for more information. 

 

Charlestown Hub: 

 

Our Charlestown Hub is closed for relocation to a new site. 

 

From Monday, August 3, 2026, our Charlestown Hub will close to visitors and clients as our team prepares for their move to our new Hub. Our Newcastle Hub will remain permanently closed to clients and visitors.  

 

Nova Women's Hub - 22 Lambton Road, Broadmeadow: 

 

The new Nova Women's Hub will open on Monday, August 31, 2026at 22 Lambton Road, Broadmeadow, NSW. 

 

The new Hub is a short walk away from Broadmeadow Train Station and bus stops.  

 

While we transition to the new location, Nova’s support services remain available. 

 

To contact us, please call (02) 4023 5620 or email nova@novawomen.org.au.

 

Newcastle West Hub:

 

This Hub is closed. Our new Nova Women's Hub will open soon at 22 Lambton Road, Broadmeadow, NSW.   

 

Out-of-hours Contact: 

 

For support outside of these days, staff are available via email or phone.

 

For Intake, please contact: Intake / Referral Line: 1800 769 654

Intake Email Address: intake@novawomen.org.au

 

For general enquiries, please contact: Ph: (02) 4023 5620

Email: nova@novawomen.org.au

 

Nova for Women & Children

 

General Enquiries

Ph: (02) 4023 5620

Email: nova@novawomen.org.au

 

Intake / Referral Line: 1800 769 654

Intake Email Address: intake@novawomen.org.au

 

Nova for Women and Children has 6 sites spread across the Newcastle Western suburbs and Lake Macquarie regions.

 

ABN: 52 880 952 916

 

Mailing Address: PO Box 2080, Dangar NSW 2309

 

Westlakes

Fax: (02) 4950 8636

 

Eastlakes

Fax: (02) 4972 1939

 

Trisha House

Fax: (02) 4957 4309

 

Women's Housing Company

Ph: 1300 942 111

Email: contact@womenshousingcompany.org

 

 

       

 

 

 

 

Initial Referral / Contact Form
Location Details
Current Situation
Are you at risk of homelessness? (Tenancy at risk etc.)
Are you experiencing homelessness? (Staying in temporary accommodation, couch surfing etc)
Are you escaping Domestic Violence?
Type of Referral
Agency Referral
Self-Referral
Personal Details (Details of person requiring accommodation)
Children Details
Additional Notes