*Please note that we are not a 24/7 service.
Nova for Women and Children’s service hours are: 9am to 4:30pm Monday to Friday excl'  Public Holidays


Unfortunately, as of today 8th May 2024, Nova has had to make the extremely difficult decision to reduce service protocol.


We are currently at capacity for Case Management and have also reached capacity for our intake/assessments.
Until further notice, we are unable to accept any referrals, aside from those whose safety is at serious risk.


We will be reviewing our capacity daily and will communicate further when we are back to ‘business as usual’ and able to accept referrals into our SHS project.


Our Domestic Violence Response Enhancement (DVRE) and Supported Temporary Accommodation projects will not be affected and continue to operate as normal. 

  • If you are experiencing Homelessness, please call Link2Home on: 1800 152 152
  • If you are ever in Danger please call:  000 immediately


Our Newcastle Hub also has an Open Day on the first Thursday of each month for people to access Information, Referrals and Advice.
Please come along to that open day if you need some assistance.




We are heartened by the enthusiastic response from our community {both locally and nationally}, to share support options for women needing a space to sleep. Nova for Women and Children is only a referral pathway to the project, not the service provider nor the operator of the women’s car parking pilot.


The project is being operated be another organisation, by disclosing their name we would likely disclose the location of the space. Women participating in this pilot are already vulnerable and we don’t want to put them at further risk.


The project is also a pilot, it’s testing an idea to see if it provides respite for women that need it and we respectfully ask you to help us do that by not sharing the car parking project information any further. We certainly do not see this pilot as a housing solution, but as a response to the immediate crisis currently in our region.



Nova For Women & Children


General Enquiries

Ph: (02) 4023 5620



Intake / Referral Line: 1800 769 654

Intake Email Address:


Nova for Women and Children have 6 sites spread across the Newcastle West and Lake Macquarie regions.


ABN 52 880 952 916


Newcastle West Hub

558 Hunter Street, Newcastle West

Ph: (02) 4023 5620

Fax: (02) 4023 5664

Mailing Address: PO Box 2080, Dangar NSW 2309


Charlestown Hub

21 Canberra Street, Charlestown

Ph: 4077 4866

Mailing Address: PO Box 836, Warners Bay 2282



Fax: (02) 4950 8636

Mailing Address: PO Box 836, Warners Bay 2282



Fax: (02) 4972 1939

Mailing Address: PO Box 836, Warners Bay 2282


Trisha House

Fax: (02) 4957 4309


Women's Housing Company

Ph: 1300 942 111









Initial Referral / Contact Form
Location Details
Current Situation
Are you at risk of homelessness? (Tenancy at risk etc.)
Are you experiencing homelessness? (Staying in temporary accommodation, couch surfing etc)
Are you escaping Domestic Violence?
Type of Referral
Agency Referral
Personal Details (Details of person requiring accommodation)
Children Details
Additional Notes